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Hotel Madison Information

We are open for business and continue to monitor statements issued by the federal government, the Centers for Disease Control and Prevention (CDC), James Madison University, and the Virginia Department of Health regarding coronavirus (COVID-19).

There are federal restrictions in place preventing travel into the U.S., and various state and local travel restrictions. Please check the applicable health departments along your route, easily referenced in the CDC website. In Virginia, a phased re-opening plan is underway in certain parts of the commonwealth. Harrisonburg is currently operating under Phase 3, and Virginia has mandated face coverings in most public indoor settings with few exceptions.

At Hotel Madison, the well-being of our guests and associates is always our top priority. We are taking the following precautionary measures onsite:

• Implementation of distancing practices at the front desk as well as additional precautionary measures to minimize guest/staff contact with regard to credit card payments and room keys. In addition, the front desk team is adhering to a sanitizing schedule of all guest and employee touchpoints.

• The staff at Hotel Madison is sanitizing all areas of guest traffic and touchpoints throughout the public space and the hotel three times daily. Guest touchpoints include: elevator call buttons, public phones, Guest laundry machines, doorknobs within public spaces, the pool seating, handrails, lobby & mezzanine soft furniture, and gym equipment.

• We have increased hand sanitizer stations through the hotel.

• Additional education and awareness have been extended to all team members on increased preventative measures such as sanitizing and disinfecting products.

• In accordance with industry guidelines for a safe stay, our current practice is to refrain from daily room cleaning during a guest’s stay unless absolutely necessary. We will accommodate additional guest needs, such as providing fresh towels and toiletries, by request to the front desk.

Among CDC’s everyday prevention practices and those recommended specifically for travelers are the following:

• Travelers and others should avoid contact with sick people and clean their hands often by washing with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer with 60%–95% alcohol.

• Avoid touching your eyes, nose, and mouth with unwashed hands.

• Wash your hands especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.

• Avoid close contact with others outside your home.

• Cover your mouth and nose with a face cover.

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

• Travelers should stay home for 14 days after returning to the United States and practice social distancing.

• Stay home when you are sick.